Frequently asked questions.

How to Scan QR Code on iPhone with Built-In Camera App?

  1. Open the Camera app. You can do this from the Home or Lock screens or Control Center.

  2. Point your device at the QR code so the QR code appears on your screen. Just like any other time you’ve taken a picture.

  3. Your device will recognize the QR code and show you a notification at the top of your screen.

  4. Click that notification and you’ll access the information associated with the QR code.

How Do I Scan a QR Code with My Android Phone?

  1. Open the built-in camera app.

  2. Point your device at the QR code so the QR code appears on your screen.

  3. Your Android device will recognize that it’s a QR code and a banner will appear on your screen.

  4. Click the banner and follow the instructions to finish signing in (if you’re not signed in) and access the information associated with the QR code.

What is the difference between a Dynamic and Static QR Code?

Static QR Codes cannot be changed. Once printed and if the link is broken, there is nothing you can do except reprint a new one. Dynamic QR Codes, on the other hand, are editable and can be edited in real time. Since the dynamic QR code contains a placeholder URL, the same QR Code can be reused over and over again saving time, effort and money.

Do you need an app to scan QR codes?

iPhones and iPads (iOS 11 and higher) and Android smartphones (Android 8 and higher) do not need an app to scan QR codes. It is a native feature.

If your iPhone or iPad is not updated with iOS 11 (which is highly unlikely), you may need to download an app to scan QR codes.

Similarly, for Android smartphones that have not been upgraded to Android 8 or 9, need an additional app to scan these QR codes.

Can static QR Codes be changed to dynamic QR Codes?

No. You cannot alter static QR Codes once created.

Do static QR Codes expire?

Static QR Codes don’t expire. But they cannot be tracked or modified and are not recommended.